Shipping policy

SHIPPING

All giclée prints are printed & packed with love by a small, family-owned printing company in California and shipped via USPS.

All large canvas paintings (3ft by 4ft) are packed with love by me and shipped via UPS Ground, tracked and insured. You will receive a tracking number to the email your provided at the time of shipment. 

PLEASE make sure you triple check the address you provide to me upon checkout! I cannot be responsible for packages shipped to the wrong address.

I've yet to have a painting arrive damaged, however, should you have an issue please email me with photos + we can discuss a refund/replacement. :) 

JOURNALS/NOTEBOOKS/T-SHIRTS/AND HOODIES: Shipping is set by the 3rd party printer who prints them on my behalf. These items ship separately from sticker orders and will have their own email and tracking numbers. 

STICKERS: Stickers arrive in a standard stamped envelope and will be put into your mailbox or PO box, NOT delivered to your door. ALL SALES ARE FINAL, unless your order arrives damaged or not at all. If you have any issues, please contact me info@artbyashleyjayne.com and I will do my best to make it right!